AI voice agents
Platform
A control center for AI phone operations.
CallKernel owns the business layer: tenants, scripts, knowledge, calendars, tables, workers, outbound queues, billing, compliance, logs, and telephony integration.
2Call FlowsInbound and outbound
2Booking modesWorkers or tables
LiveRuntimeReal-time AI voice agents
FullOps layerScripts, logs, billing
Capabilities
The operational pieces your AI voice agent needs.
The AI voice agent handles the conversation. The platform determines what it knows, which tools it can use, and how every result is recorded.
Script setup
Business-specific call behavior
Separate knowledge and script profiles for appointment businesses and restaurant-style table reservations, with compact prompts for real-time voice.Calendar and resources
Appointments, workers, tables, and walk-ins
Run worker calendars for barbers or doctors, or switch to restaurant mode with table capacity, blocks, seated status, and reservation changes.Outbound campaigns
Dialer operations with follow-through
Upload contacts, place test calls, pace campaigns, schedule callbacks, capture dispositions, and extract structured info from transcripts.Observability
Know what happened on every call
Monitor live calls, latency, transcripts, runtime cost, recordings, usage, webhook events, billing status, and integration health.Telephony
Built for real phone infrastructure
Connect Asterisk ARI, SIP endpoints, extension blocks, human transfer pools, Linphone tests, and dashboard-controlled outbound origination.Actions
A practical tool layer for real calls.
CapabilityCallKernel behavior
Answer business questionsUses mode-specific knowledge and optional retrieval for large knowledge bases.
Book, reschedule, or cancelChecks availability before committing and records appointments or reservations.
Route to humansTransfers to enabled human extensions using dashboard-controlled pools.
Run outbound campaignsPulls queued contacts, reports started/answered/outcome events, and supports callbacks.
Collect structured dataExtracts Info Table values from completed call transcripts.
Control costCompact real-time runtime bundles and usage reporting keep AI voice agent spend visible.
Architecture
Dashboard-owned workflows, bot-executed calls.
The dashboard owns state and decisions. The Asterisk bot executes real-time voice, calls tools, and reports events back through protected APIs.
Dashboard APIs
Asterisk ARI bot
SIP and phone calls
Why it matters
Avoid the basic-bot trap.
CapabilityCallKernelBasic bot
Business knowledgeMode-specific KB profilesUsually a single prompt
BookingWorkers, tables, walk-ins, blocksOften appointment-only
OutboundCampaigns, callbacks, DNC, dispositionsUsually separate tooling
TelephonyAsterisk, SIP, extensions, transfer poolsOften abstracted away
OperationsLogs, billing, usage, diagnosticsUsually limited visibility
Launch path
From setup to live calls without a long implementation cycle.
CallKernel is designed for teams that want to test a real call flow quickly, then improve it with logs, transcripts, and operator feedback.
01Map the call flow, business facts, booking rules, and human handoff path
02Configure workers, tables, calendars, contacts, scripts, and knowledge
03Connect SIP, Asterisk, phone routing, and optional Google Calendar or Stripe
04Test with softphone and dashboard test calls before live traffic
05Review transcripts, outcomes, cost, billing, and quality from one dashboard
Ready when you are
Launch an AI voice agent your team can actually operate.
Tell us what calls you want to automate. We will help map the first flow, connect telephony, and test it end to end.