Fast start
Outbound campaigns
AI calling campaigns that stay organized.
Call leads, customers, patients, or accounts with structured scripts, clean contact lists, callbacks, dispositions, and compliance controls.
2Call FlowsInbound and outbound
2Booking modesWorkers or tables
LiveRuntimeReal-time AI voice agents
FullOps layerScripts, logs, billing
Outbound visual flow
Campaigns need a pipeline, not just a dial button.
Every contact moves through queueing, conversation, callback, outcome, transcript extraction, and billing-aware eligibility checks.
Campaign motionLive
01Queue
02Call
03Intent
04Callback
05Outcome
Outbound workflow
Built for campaigns that need follow-through.
Campaigns
Run outreach with state
Track attempts, retries, callbacks, DNC requests, dispositions, live dialer status, and campaign analytics.Data collection
Extract structured information
Define Info Table columns, then extract matching values from completed call transcripts after each conversation.Compliance
Keep control visible
Use DNC controls, calling windows, caller ID pools, voicemail assets, and audit logs around every campaign.Billing
Check eligibility before dialing
Dashboard-side preflight and billing state decide whether campaigns can consume dialer capacity.Reporting
Know what happened
Review outcomes, transcripts, recordings, latency, usage, callbacks, and failed call reasons.Included
From softphone testing to managed campaign operations.
The dashboard controls state and eligibility. The voice bot pulls the next contact, places calls, and reports results back.
Quick test-call path for onboarding and QA
Campaigns with contacts, attempts, retries, callbacks, pacing, and outcomes
Outbound-specific scripts that introduce the business and ask permission naturally
Info Tables for transcript-based data extraction after the call
DNC, calling windows, caller ID pools, voicemail assets, and compliance audit
Billing preflight, concurrency limits, usage records, and prepaid invoice controls
FAQ
Questions teams ask before launching an AI voice agent.
Is CallKernel only a voice bot?
No. The AI voice agent is one part of the system. The dashboard also manages scripts, knowledge, calendars, campaigns, billing, contacts, extensions, logs, and compliance controls.
Can it handle restaurant reservations?
Yes. Restaurant mode uses tables as bookable resources with capacity, reservations, walk-ins, timed blocks, seated/completed/no-show states, and a reservation board.
Can humans still answer calls?
Yes. CallKernel supports human transfer prompts and dashboard-managed extension pools so callers can be routed to available staff when needed.
Does it support outbound campaigns?
Yes. Campaigns can use contact lists, pacing, retries, callbacks, dispositions, DNC controls, and transcript-based data extraction.
Do you provide setup help?
Yes. For early deployments we help map the first flow, configure telephony, load scripts and knowledge, and test calls end to end.
Ready when you are
Launch an AI voice agent your team can actually operate.
Tell us what calls you want to automate. We will help map the first flow, connect telephony, and test it end to end.